Shipping

Shipping Policy

Processing Time

In-stock orders placed before [CUTOFF TIME] [TIMEZONE] on a business day (Mon–Fri, excluding holidays) are processed and shipped the same or next business day. Orders placed on weekends or holidays are processed the next business day.

Shipping Methods & Carriers

We ship via [CARRIERS, e.g. USPS / UPS / FedEx]. Available methods and costs are calculated and shown at checkout based on your location and order weight.

Estimated Delivery Times

• Standard: [X–Y] business days
• Expedited: [X–Y] business days

Delivery times are estimates and begin once the order ships, not when it is placed. Carrier delays are outside our control.

Shipping Costs

Shipping is calculated at checkout. [Optional: Free standard shipping on orders over $[AMOUNT].]

Temperature-Sensitive Packaging

Our products are packed to maintain stability during transit. [If used: cold packs / insulated mailers are included where appropriate.] For best results, retrieve and properly store your order promptly on delivery.

Shipping Regions

We currently ship to [the contiguous United States / all 50 states / specify]. [State any regions you cannot ship to.]

Tracking

A tracking number is emailed to you when your order ships. See our Track Your Order page.

Lost, Delayed, or Damaged Shipments

If your order arrives damaged or does not arrive within a reasonable window, contact info@wlc-america.com within [X] days of the expected delivery date with your order number and photos (if damaged). See our Returns Policy.

Incorrect Addresses

We are not responsible for orders shipped to an incorrect address provided at checkout. Please verify your shipping details before submitting your order.

Note: All WLC-America products are sold for laboratory and research use only and are not for human or animal consumption.